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What are the different transaction items that show up on my credit/debit card statement?

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The HomeAway network is made up of many different holiday rental sites that offer slightly different products and services. Due to this, how your payment shows on your credit/debit card statement may vary.

Your credit card payment will include your rental amount and/or service fee. It may show as a single charge or two separate charges.
There are several ways the payment you make via HomeAway will show on your statement:

  • Pay*HomeAway + your reservation ID
  • Pay*HomeAway + contact number for payment company used
  • HomeAway + your reservation ID
  • HomeAway Fee +  Customer service contact number

There are also other products you can purchase with your rental that will show separately on your credit card statement:

  • PAY*RDD + your reservation ID  – This is for your refundable damage deposit
  • PAY*DMGPROTECTION – This is for your Damage Protection insurance policy.